Payments and Fees

Utility Bills are payable by the 1st of the month.

A $10.00 late fee is applied if not paid by 11:59 p.m. on the 15th of the month and a cutoff notice will be generated. Payments with Debit/Check Cards may not post until the next business day causing a penatly to be assessed.

If the bill is not paid by 5:00 p.m. on the 25th of the month, services will be disconnected and a $25.00 continuation/reconnection fee will be charged. Payments with Debit/Check Cards may not post until the next business day causing a penatly to be assessed.

You must also contact the City Collector to prevent disconnection or for re-connection or service.

Office Hours are Monday through Friday from 8 a.m.to 5 p.m. except on observed holidays.

A $1.25 fee will be charged separately for online payments.

Privacy Policy

We respect your right to privacy. This policy summarizes what personally identifiable information we may collect, and how we might use this information. This policy also describes other important topics relating to your privacy. We reserve the right to modify this privacy policy at any time. We will promptly reflect any such modifications in these Web pages.

Information Collection

We will only collect personally identifiable information (such as name, title, company name,address, telephone number or e-mail address) that you voluntarily provide through our Web site or e-mail correspondence. We will collect general information (such as the type of browser you use, the files you request, and the domain name and country from which you request information) to improve our Web site and better meet your needs.

Use of Information

Before we collect any personally identifiable information, we will provide an explanation for the possible use of your data. The information you supply will be used by us to respond to your inquiries or supply you with requested information on us. It may be necessary, if required by law or if pertinent to judicial or governmental investigations, to release your personally identifiable information. If you have submitted personal information to us electronically and would like it removed or modified, please contact us. We will use reasonable efforts to comply with your request.

Links

This Web site contains links to other sites. We do not endorse or otherwise accept responsibility for the content or privacy policies of those sites.

Security

We guard your online transactions! The actual transmission of your payment information over the Internet is at its safest when your Web browser can make an encrypted connection, and for your protection, we will only process your order if you can make such a connection. If you have trouble with the encrypted connection, your computer, Web browser,or Internet connection cannot support SSL (Secure Socket Layer), then you'll want to contact us to complete your order.